Senior Project Manager (SPM) / Assistant Vice President (AVP), Healthcare Market Research-NYC, NY
Our client specializes in conducting primary research of healthcare professionals for leading pharmaceutical, life science and medical technology companies. They are distinguished by highly responsive execution, supported by an in-house, multi-lingual team of project managers, programmers, moderators, and panel recruitment specialists leveraging our proprietary respondent database of hundreds of thousands of physicians, hospital administrators and other professionals across a wide range of disciplines. They employ a host of market research methodologies to cover the entire product lifecycle from concept through launch and beyond.
Summary of opportunity:
Healthcare market research firm is seeking an experienced primary research professional with relevant healthcare research expertise to contribute to a strong team of healthcare researchers and analysts.
It is a perfect role for someone who has a passion for market research, in-depth knowledge of research methodologies, and the desire to be a valued consultant to industry-leading healthcare clients.
On a daily basis, the SPM/AVP will manage quantitative and qualitative research projects with clients within the healthcare industry, including pharmaceutical / biotech, medical device and capital equipment clients. As a client-facing research expert, this individual will consult with clients to provide guidance and assistance in selecting the ideal research methodologies to achieve their business objectives. Incumbent will collaborate with the in-house Recruiting department to ensure that sample is recruited in a timely fashion and to the specifications of the research project.
Responsibilities:
- Develop highest caliber quantitative and qualitative market research instruments, including telephone / in-person discussion guides, online surveys, online bulletin board guides, etc
- As a skilled and talented moderator, uncover hidden insights through research conducted with physicians, nurses, key opinion leaders, and other healthcare professionals, and patients
- Develop methodology-driven develop proposals to client specifications
- Analyze, synthesize, and present market research data and develop critical insights for clients
- Update clients on a regular basis with progress reports, demonstrating on commitment to unparalleled client-centricity
- Present report findings to clients in-person or remotely via teleconference or WebEx
- Shares best practices with teammates, regularly presenting at internal meetings and training
- Monitor the rapidly changing healthcare industry to be able to speak informatively to clients, and incorporate knowledge into deliverables
Requirements:
- At least 5 years’ experience in project management in healthcare market research with a market research supplier
- A strong under-graduate degree is essential, a graduate degree in a relevant discipline is preferred, i.e. : healthcare, policy, science, or statistics
- Experienced with programming online surveys and writing discussion guides
- Process oriented with ability to define clear guidelines for coordinating the delivery of multiple projects
- Comfort spending up to 20% of time on-site with clients and prospects and representing firm at industry events
- Strong decision making and influencing skills
- Outstanding communications skills
- Analytical mindset
- Action-oriented
- Ability to work in team settings as well as independently
- Client-service oriented and responsive with a sense of urgency
The ideal candidate will have:
- Experience with advanced quantitative methodologies, including conjoint and pricing research
- Strong writing and presentation skills with the ability to distill complex information into straightforward, clear research findings
- Experience with at least one statistical program, including SPSS, SAS, STATA, etc
- Fluency in at least one foreign language
- Formal moderating training
- Upbeat, positive personality
- Sense of humor!
Contact michellel@scientificsearch.com for details.
Clinical Lead- King of Prussia, PA
The Clinical Lead participates in the development and delivery of clinical products/services related to clinical trials, such as training, surveillance, and cognitive testing. The Clinical Lead interacts with the sponsor to define the deliverables, and may directly participate in their execution through attendance at face-to-face and virtual training events.
Clinical Responsibilities
Develops project specific video material:
- Prepares project specific clinical content for study staff/patient education videos
- Conducts patient interviews and provides clinical feedback on interviews
- Prepares initial scoring rationale; coordinates scoring by clinical team based on acceptable score range guidelines
- Collaborates with Creative Services staff to edit video material to meet project specific criteria
Develops clinical content for training and qualification programs for study staff in clinical trials:
- Reviews protocol/CRF and provides feedback as appropriate
- Develops and ensures quality of project specific didactic presentations and other project specific clinical deliverables
- Attends internal and external kickoff meetings and project status meetings throughout the life of a project as required
- Attends Investigators’ Meetings to assist with direct execution of training as appropriate
- Develops protocol specific certification methodology
- Proactively identifies and escalates potential project issues appropriately to project team, sponsor and/or manager
Communicates with study site staff to address data quality issues:
- Communicates with study site staff in accordance with project specific methodology/SOPs
- Develops and ensures quality of project specific materials for efficient communication with study site staff
- Documents communication with study site staff in the respective IT application (e.g., RDA, IR2)
Manages reporting and analysis activities:
- Collaborates both internally and externally to ensure appropriate study design
- Develops reporting and analysis plans as appropriate
- Ensures that data-related issues are addressed (e.g., data queries, data amendments)
- Writes and QCs reports and other scientific text
- Ensures that data quality reviews are conducted as defined by project scope
- Ensures consistency of product with actual project scope and resolves ambiguities in collaboration with both internal and external project teams
Conducts remote scoring, interview assessment, and/or central rating:
- Conducts/reviews protocol specific scale interviews with patients (may require flexible schedule to accommodate time zone variations)
- Completes all required documentation within specified time-frame
Assists in training, development and retention of external Clinical Experts based on documented requests from Project Management:
- Participates in training and/or ongoing synchronization of external Clinical Experts (e.g., National Language Experts, Expert Presenters)
- Collaborates with external clinical resources and sponsor to ensure consistency with identified project scope and sponsor expectations
Initiates research activities:
- Prepares and submits poster presentations and journal articles under the guidelines of the Research Steering Committee and presents research at conferences as appropriate
- Submits weekly report of activity to manager
- Participates in orientation and training of staff as appropriate
- Participates on committees as assigned
- Enhances the Specialty Clinical Services business model by institutionalizing business processes, implementing best practices, templates, and seeking ways to work more efficiently
- Supports business development activity as assigned by manager
- Ability to perform all responsibilities of Sr. Clinical Associate if required
Education
- Masters Degree, M.D., Ph.D., Psy.D, Pharm.D., in healthcare-related field, with one year of clinical experience, which includes administration of psychiatric and/or cognitive scales OR
- RN with 3 years of clinical experience, which includes administration of psychiatric and/or cognitive scales OR
- Bachelor’s Degree in healthcare-related field with a minimum of two years of clinical experience, which includes administration of psychiatric and/or cognitive scales OR
Experience
- Minimum of one year clinical experience
- Personal AttributesExcellent writing skills
- Demonstrated strong analytical, organizational, creative problem solving and communication skills
- Ability to succeed in a fast-paced, entrepreneurial environment
- Basic knowledge of statistics
- Competency conducting patient interviews
- Comfortable with being videotaped
- Competency working with data and numbers
- Good negotiation and diplomacy skills
- Successfully manages own time, proactively identifies and prioritizes multiple tasks
- Ability to work with staff at all levels and across various disciplines
- Excellent computer skills including Word, Excel and PowerPoint
- Fluency in English (will be required to write, speak and understand English to conduct day-to-day business)
- Detail oriented
Willingness to travel
- Willingness to maintain flexible schedule
For immediate consideration please email resume as a Word attachment to Kim Laipple, kim@scientificsearch.com
Operations Manager, Reading, PA area
Responsibilities:
Through the incumbent’s leadership and management skills, directly and through subordinates, the incumbent will oversee all operations to ensure that customer requirements for lead time, competitiveness, and quality are being maintained to the highest standards. The incumbent will ensure to operate in accordance with sound, appropriate, and safe manufacturing practices and procedures, compliance with applicable laws and regulations, and the company’s values, ethical principles, and common sense. The incumbent will also plan and oversee the improvement of all plant manufacturing activities and ensure their continued alignment with the Strategic goals, philosophies, and policies of the Company. The incumbent will enforce P&L responsibility to operate profitably to the plans and objectives set for through the strategic plan and operating budgets for manufacturing. The incumbent will plan and oversee the improvement of all plant manufacturing activities and ensure their continued alignment with the Strategic goals, philosophies, and policies of the Company. The affected areas of direct responsibility are :
- All manufacturing operations associated with the competitive and profitable manufacture of parts to customer specifications
- Improved process and plant flow focused on eliminating internal constraints and meeting schedules
- Effectiveness and availability of plant equipment
- Effectiveness and performance of manufacturing employees
- Maintaining a safe and healthy work environment
- Serve as a Strategic Advisor on the Strategic Management Team
- Operate within P&L guidelines.
The primary roles of the Senior Operations Manager fall into the following broad categories:
- Identify, hire, motivate and train manufacturing employees
- Implement appropriate safety, manufacturing and quality practices, procedures, and controls
- Improve, protect and maintain the company’s assets, including inventories and capital equipment
- Identify, evaluate and recommend technologies that improve manufacturing processes, reduce costs and improve product quality
- Create and manage projects associated with the improvements of flow, process and quality, consistent with Company strategic goals.
- Ensure that quality functions maintain complete and adequate support to meet quality objectives.
- Ensure that compliance to manufacturing budgets is maintained.
- Manage all supply and service support functions
- Maintain cultural operating objectives set forth.
Specific Duties:
- Assist in developing the long-range Strategic Plan
- Assist in developing the annual Operating and Capital Budget and Plan and prepare required documents and analysis
- Monitor manufacturing productivity and quality
- Champion Lean Manufacturing and Theory of Constraints Programs
- Lead union contract negotiations
- Support Human Resource functions
- Monitor manufacturing expense budgets within targets
- Incorporate preventative maintenance paradigms to achieve continued and measurable equipment reliability
- Develop, implement, and achieve consistent and measurable employee effectiveness.
- Identify, plan, and execute continuous improvement goals in line with the Strategic objectives of the organization.
- Monitor and implement activities to continuously improve product quality and support.
- Maintain the physical facility, manufacturing equipment, tools, and supplies in a satisfactory and safe condition.
Job Qualifications
- Bachelor’s degree in an appropriate Business or Engineering discipline with a minimum of 10 years of progressive supervisory and managerial experience in a relevant industrial metalworking / manufacturing setting
- 5 years experience in managing a union shop, UAW exposure is desirable
- High level of character and ethical standards
- Communication skills to include verbal, written and presentation
- Strong people skills, a fair and consistent disciplinarian
- Valid U. S. Passport and Driver’s License and the ability to travel domestically and internationally
- Moderate computer skills including working knowledge of Microsoft Office and integrated ERP systems.
For immediate consideration please email resume as a Word attachment to Tom Terrill, TomT@scientificsearch.com
