Senior Manager Project Leadership Clinical Logistics- Near Billerica, Mass
This is a management and leadership role within the CLS Project Leadership worldwide group, with responsibility for all personnel, operations and outcomes pertaining to the team and activities under management. 10-12 Direct reports (at multiple sites)
- Accountable to define and meet or exceed business targets for area of responsibility.
- Ensure or contribute to customer loyalty, retention and satisfaction.
- Accountable to develop the group and to set priorities based on broad line management directions.
- Where appropriate, lead major initiatives, solutions or services.
- Lead, mentor and guide the members of their organization to a robust understanding of CLS services and methodologies.
- Review and assess business risk for area under responsibility.
Qualifications
- Six years of pharmaceutical/clinical research/consulting industry experience at management/expert level.
- Demonstrated ability to motivate others.
- Experience implementing process and operational improvements.
- Prior line management experience preferred.
Send your resume to Michellel@scientificsearch.com in word format for immediate consideration.
Medical Director-Scientific Communication Company-Near Cherry Hill, NJ
Requirements:
- PharmD or PhD in biomedical sciences
- 5+ years’ experience at a medical communications agency
- Strong medical writing ability:
- Experience developing content for medical and promotional brand and disease awareness educational programs, including slide kits, advisory board meetings, executive summaries, monographs, videos, animations, MOA/MOD illustrations, and interactive digital programs.
- Expertise with MS Word and MS PowerPoint
Therapeutic experience:
- Expertise in oncology required
- General therapeutic category knowledge
- Willingness and ability to master a new therapeutic category or disease state
- Experience in a clinical setting is helpful
Must be able to:
- Interact professionally with:
- Clients: Medical Directors have direct client contact
- External experts, faculty, and authors
- Internal staff, including other Medical Directors, Creative Director, Account Directors, Instructional Design Manager, Business Development Director, Project Managers, and Copy Editor/Fact Checker
- Organize work and make best use of budgeted time
- Work well under pressure
- Accurately estimate time needed to complete projects
- Meet deadlines
- Multitask
- Exhibit strong organizational skills
- Pay attention to detail
- Travel (US and globally)
For immediate consideration, email resume to kim@scientificsearch.com
The Service Delivery Director-Near Cherry Hill, NJ
The Service Delivery Director will be primarily responsible for customer engagement for Hosted Services Delivery. This integral position will oversee and direct overall program delivery as well as driving quality, timelines, schedules, financials and client satisfaction. The Director will provide direct management for global team, works closely with Service Center Management to establish strategic plans and ensure team is meeting Service Level Agreements (SLAs). The role acts as primary management contact/liaison for client issues and escalations.
Additional duties and areas of responsibility:
Lead a team of the required resources acting as primary interface to clients for On Demand service delivery, projects, action plans (score card) and resources/local team. Provide management, mentorship, career development, performance management and administration for direct reports.
Work closely with Service Center Management Team to ensure SLAs are delivered. Create mitigation strategies for service delivery issues. Accountable for contract adherence and project financial management specific to customer, determine project schedules, timeline, etc. Leverage the Service Center Director and the VP, On Demand Services as required.
Direct the Service Delivery Manager Team in conducting monthly service reviews and provide reports to management. Initiate actions for customer escalations (large problem or many small problems). Act as liaison between the Service Center and the client for escalations.
Work closely with regional Sales to position solutions and services as part of the sales cycle with existing and new clients. Includes presentations of hosting services operational capabilities and specific services solutions to clients.
Position Requirements:
- Education/Licenses: Bachelor’s degree in computer science or related field.
- Experience: Minimum 5 years account management and 5 years customer-facing team management, or 10 years related experience. Technology project management a plus.
- Computer skills: Familiar with Linux and Windows operating systems. LAN and WAN Network infrastructure and enterprise software understanding. Standard business applications such as Word, Excel, PowerPoint. CRM system knowledge a plus.
For immediate consideration please email resume as a Word attachment to John Barry, John@scientificsearch.com
