|WELCOME TO SCIENTIFIC SEARCH
We are pleased to welcome you to Scientific Search. Established
in 1983, we service some of the most reputable companies
in the Delaware Valley region and beyond. We look forward to
assisting you in your current job search and ongoing career
development. This online version of our handbook is provided to
help prepare you for work within Scientific Search. With you on our
team, we hope to achieve excellence in the quality we deliver to our
clients and in the services we provide to you.
As a Scientific Search Employee:
Scientific Search is your employer and we will assign you to work with our
client companies. This relationship is important to remember if you have
any questions or problems regarding your job. Please talk to us first, not
the client, so we can find a solution that is agreeable to everyone involved.
Some typical situations requiring you to call Scientific Search immediately include:
- Job description change
- Change in assignment hours
- Inadequate supervision or support
- An offer of permanent employment
- An extension to the length of your assignment
Please do not hesitate to call us to request or share any information. Open communication is critical to our mutual success as we make sure that your needs and those of the clients continue to be met.
Our phone number is 856-761-0900.
We appreciate your keeping us up to date throughout your assignment.
- At the end of your first day of work
- In the middle of your assignment
- Two weeks before the scheduled completion of your assignment.
(You must always inform us if your job is extended.)
Just as you expect high quality service from us, we have
high expectations of you. Please make a commitment to
the following Scientific Search standards of conduct:
- Be on time every day.
- Complete your entire assignment.
- Respect the client, the work environment, and their policies.
- When you complete the work you are given, promptly let
your client supervisor know you are ready for the next task.
- Dress appropriately for the client’s environment. When in doubt,
ask us what is appropriate.
- Client confidentiality is essential. Please use professional discretion.
Some clients may require you to sign a confidentiality agreement.
- Remain flexible regarding lunch and breaks. These are to be arranged
with your client supervisor based on his or her needs.
- Never use client telephones for personal calls without permission.
If permitted, call only on your break.
- If you are injured at work, call Scientific Search immediately. If you
are unable to call, have someone else call.
Professional conduct is appreciated and expected, and is a condition of your
employment with Scientific Search. Inappropriate behavior or careless work
affects you, us, and our clients. You are employed at will and may be released
at any time if you do not meet the standards of Scientific Search or our clients.
As an at-will employee, the decision to terminate your association with Scientific
Search is at your discretion as well. We do request a minimum of two-week
notification if you decide to terminate your assignment prior to completion.
Policy on Voicemail, Work Areas,
Computer Files, E-mail and Internet Use
The voicemail, work areas, computer files, email and internet facilities at the client’s
site are the property of Scientific Search’s clients and should be used for business
purposes only as instructed by the client. Any inappropriate or unauthorized
use of the client’s electronic property is grounds for termination.
As a team, we are sure to develop a mutually satisfying and productive
relationship. Your hard work, cooperation, commitment, and flexibility
will be rewarded with more assignments, good references, and new
opportunities. We keep track of all comments we receive about your
performance and use them to make future placement decisions.
But just as we gather feedback about you, we want to get feedback from you.
Please give us your thoughts about job assignments, Scientific Search procedures
and the services that we are providing you. Information you share with us is the
best resource we have for making improvements at Scientific Search.